TAKE 15% OFF Wall Art, Blankets (Love & Thanks Collection) and Bedding (Adore Earth Collection). Nov 29 to Dec 27, 2018. Use code, LOVECOSY, at check-out. // Free Domestic Shipping. When You Spend $150 or more. Nov 29 to Dec 27, 2018. Free standard domestic shipping to purchases being shipped domestic only, United States (contiguous United States, Alaska and Hawaii). This offer is not applicable to purchases being shipped internationally. Use code, FREESHIP150, at check-out.

FAQ

What is return & replacement policy for LA CLAVIN INSPIRE Bedding Collection, ADORE EARTH, and Fleece Blanket Collection, LOVE & THANKS?

1) LA CLAVIN INSPIRE LLC and our production partner, do not accept returns because each order is custom and unique.

1) Acceptable for REPLACEMENT =
• During shipping delivery, damage to the product. Customer must notify Customer Care Department via email: customercare@laclavininspire.com, within 48 hours of the item being delivered to claim ship damage.
• Flaw in workmanship or flaw in product material within 30 days of receipt. A complaint must be received within 30 days of the order being delivered.

What is return policy for Organic Cotton Sateen Solid Color Bed Sheets Sets from LA CLAVIN INSPIRE LLC and our production partner?

1) We accept returns on any new, unused and unwashed bedding products in its original condition within 30 days of purchase. After 30 days of purchase, LA CLAVIN INSPIRE LLC and our production partner, cannot accept returns for any reason.

2) New, unused and unwashed bedding products in its original condition within 30 days of purchase =
(A) A credit will be issued for the full purchase price, or a refund can be issued minus a 30% Restocking Fee of the original item. 

• The credit will be valid for one year from the date of issue. 

3) We have the option to refuse any return.
• All returned items must pass a manufacturing inspection before refund or credit.

(A) NOT eligible for return and/or replacement =
• Used Bedding.
• Washed bedding.
• Washing or cleaning damage. No items can be dry cleaned.
• Clearance and/or Sale items.
• Products with woven or law labels removed will be considered used.
• Products with product label removed will be considered used.

1) LA CLAVIN INSPIRE LLC and our production partner cannot replace items damaged through normal wear and tear, discoloration due to by bleach, benzoyl peroxide and alpha hydroxy acid or residual bleach from previous loads and cannot claim responsibility for shrinkage or damage caused by washing machines, irons, steamers, or professional dry cleaners.

Holidays

** Store will be closed on the following holidays:
•Easter Sunday •Mother's Day •July 4, 26 to 28
•Labor Day •October 21 •Thanksgiving Day
•Christmas Eve •Christmas Day •New Year's Eve

1)  Emails received during the weekend and/or holidays specified above will be returned next business day.
• Email: customercare@laclavininspire.com
• USA Business Day is Monday through Friday and excludes weekends and public holidays.

Computer Monitor Calibration

IMPORTANT: Colors you see may vary slightly from our item examples depending on the color calibration of your monitor. Every computer monitor is different, the image you see on your computer could have slightly different contrast or slightly different colors than the actual item.

Missing Package

1)Within 36 hours (36 hr = 1.5 days (1 and a half days)) of expected delivery:
•Verify the shipping address.
•Look for a notice of attempted delivery.
•Look around the delivery location for your package.
•Check with neighbor to see whether the package was delivered there.
•See if someone else accepted the delivery.
• Check your mailbox or wherever else you receive mail.
•Wait 36 hours (36 hr = 1.5 days (1 and a half days)).
•Shipping times vary depending on destination & time of year.
•After waiting 36 hr: Contact Customer Care Department via  email: customercare@laclavininspire.com

Stolen Package

1)Within 36 hours (36 hr = 1.5 days (1 and a half days)) of expected delivery:
•Verify the shipping address.
•Look for a notice of attempted delivery.
•Look around the delivery location for your package.
•Check with neighbor to see whether the package was delivered there.
•See if someone else accepted the delivery.
• Check your mailbox or wherever else you receive mail.
•Wait 36 hours (36 hr = 1.5 days (1 and a half days)).
•Shipping times vary depending on destination & time of year.
•After waiting 36 hr: Contact Customer Care Department via email: customercare@laclavininspire.com

International Shipments Policy

•International Shipping takes a minimum of ten (10) business days due to customs and customer location. LA CLAVIN INSPIRE LLC and our production partners, are not responsible for tariffs, taxes, brokerage fees or any other costs required to import merchandise. LA CLAVIN INSPIRE LLC and our production partners, are NOT responsible for any customs or import duties of ANY kind!
•LA CLAVIN INSPIRE LLC and our production partners, will NOT accept returns because of not paying customs or import duties. Some orders may arrive with C.O.D. conditions that are the responsibility of the customer. Additional duties and customs fees may be due upon receipt that are the responsibility of the customer. 

Shipping

International Shipments:
Below is a list of the countries we currently ship to.
Ships from United States to select countries:
• United States (contiguous United States, Alaska and Hawaii)
• Canada
• United Kingdom
• Australia
• New Zealand
• Indonesia
• Japan
• Malaysia
• Philippines
• Singapore
• South Korea
• Taiwan

1) Within the contiguous United States =
• Shipped via United States Postal Service USPS or UPS.

2) Internationally, to Alaska and Hawaii, or to APO (Army/Air Post Office) Boxes =
• Shipped via the United States Postal Service USPS.
• Tracking is available.

1) To Army/Air Post Office (APO) Boxes is done via the United States Postal Service USPS and can take between three to twenty business days.

A) USPS said, "Make sure you include the unit and box numbers, for APO shipping addresses (if assigned). To prevent mail from entering foreign mail networks, do not include city or country names in APO shipping addresses."

• Addressing Military and Domestic Mail (2018, January 27). Retrieved from https://www.usps.com/ship/apo-fpo-dpo.htm.

B) Army/Air Post Office (APO) shipping addresses format EXAMPLE below =

PFC JOHN DOE
PSC 3 BOX 4120
APO AE 09021

• Reference source = Addressing Military and Domestic Mail (2018, January 27). Retrieved from https://www.usps.com/ship/apo-fpo-dpo.htm.

Estimated shipping times:

United States: 8-10 business days.

Canada: 10-20 business days.

United Kingdom: 10-20 business days.

Australia: 10-20 business days.

New Zealand: 10-20 business days.

Indonesia: 10-20 business days.

Japan: 10-20 business days.

Malaysia: 10-20 business days.

Philippines: 10-20 business days

Singapore: 10-20 business days.

South Korea: 10-20 business days.

Taiwan: 10-20 business days.

** IMPORTANT. We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Promotions and Special Offers

1) We do offer promotions and special offers throughout the year.
• website: https://www.laclavininspire.com
• The Etsy Shop: https://www.etsy.com/shop/laclavininspire
• email: customercare@laclavininspire.com

2) Follow us on Facebook, Pinterest and/or Instagram.
Checkout new designs, events and special offers! Become a fan on Facebook, to receive updates and information regarding new designs, events and special offers!

• Facebook: @LaClavinInspire
• Pinterest: @LaClavinInspire
• Instagram: @laclavininspire

4) To find out more about gift guides, new arrivals and special offers, visit my website at website: https://www.laclavininspire.com